Shipping policy

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Shipping Policy

At BrightSprout, we are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Order Processing Time

All orders are carefully prepared to ensure quality and accuracy.
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Standard delivery usually takes 7–10 business days, depending on your location and the items ordered.
Shipping times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Multiple Shipments

Some products may ship from different fulfillment centers.
If your order contains multiple items, you may receive them in separate packages at different times.
You will receive a shipping confirmation email with tracking details for each shipment once it has been dispatched.

Shipping Destinations

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address

Please ensure your shipping address is accurate at checkout.
BrightSprout is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at info@brightsproutco.com.
We will assist you in tracking your order and resolving the issue as quickly as possible.

If you have any questions regarding shipping, feel free to contact us at:

📧 info@brightsproutco.com

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